Prince Edward County Technical and Business Solutions

Prince Edward County has a rich history where rural roots and entrepreneurial spirit come together. Supporting this thriving local economy is a growing community of exciting projects and small businesses with a wide range of technical needs.


Our vision at PECITS is to develop a network of technical and business resources that collaborate and support each other including established businesses like The Source in Picton, solopreneurs, municipal funding/initiatives and our own services so that local individuals and businesses have easy access to the right technical and business services. 


We know The County has a lot to offer and we believe our combined efforts will result in sustainable growth for new and existing local businesses and individuals.

Resources 

Central to our goal of building a community business support network, is connecting with the right people. We aim to ignite a culture of collaboration that taps into the resources here in The County. We live and work in The County ourselves and we know there is a lot of talent to offer, we believe our combined efforts will result in sustainable growth for all.


Whether you are a solopreneur, small business or semi-retired in The County with a technical skill that other businesses or individuals can use, we want to hear from you!

Become a Resource: List your service or expertise on the PECITS site so others in the community can find you. Simply complete the form under the Resources tab, be as concise as possible so others can see what services or skills you are offering. There is no cost to become a resource. Upon submitting, you will receive a response within 24hrs (during regular business hours). You'll be listed on the PECITS site for prospective Clients to find you. Any contacts from this site go directly to YOU!


Contact a Resource: Need technical help or professional advice for your business or help at home with your various devices? Find a local resource that has the expertise to get you up and running simply and quickly. Our Resources directory has a variety of experts that can work with you on your next project or find a solution for your tech requirements. Scroll through Our Resources to see who has the services or expertise you need and contact them directly. PECITS is not looking to be in the middle or take any commission.

Our Resources

Individual Technical Support 

Investing in and supporting the local economy where we ourselves live and work is important to us. PCs, laptops, smartphones, tablets, printers, scanners...your home is more complicated than ever. Our highly qualified Team can remotely diagnose and fix most tech issues that are driving you up the wall (we also employ local students through Career Edge Picton to provide real world experience to get them on the road to a future career).

You might be surprised to know that our remote support is actually more secure than traditional on site support. You can see everything that is being done with your device, no passwords are ever stored and we don't hold any credit card information. It's safe, secure & private, and upon completion of all support calls we no longer have any access to your devices. 

Computer & Network Security

System security, is the protection of computer systems from theft or damage to their hardware, software or electronic data, as well as from disruption or misdirection of the services they provide. It's important to keep your information protected. It's also important for your computer's overall health, helping to prevent viruses and malware and allowing programs to run more smoothly.

Anti Virus
Backups
Network
Anti Virus

Anti Virus 

Perhaps the most well-known computer security threat, a computer virus is a program written to alter the way a computer operates, without the permission or knowledge of the user. A virus replicates and executes itself, usually doing damage to your computer in the process. 

Backups

Data Backup

A data backup is the process of copying or archiving files and folders for the purpose of being able to restore them in case of data loss. Data loss can be caused by many things ranging from computer viruses to hardware failures to file corruption to fire, flood, or theft (etc). You could lose financial data and other key files, pictures, music, etc that would be hard to replace.


Network

Network Security

Network security is the process of taking physical and software preventative measures to protect the underlying computer systems from unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure, thereby creating a secure platform for computers, users, and programs to perform their critical functions within a secure environment.

Get Support

Technical and Application Support

We provide user-friendly assistance for individuals having technical problems with electronic devices. Access quality tech support quickly and easily. We also employ local students through Career Edge Picton for some Level 1 support calls to provide real world experience. Our Team can troubleshoot most problems that a user experiences related to their computer, printer, router, antivirus and most devices in under 30 minutes. Technical support may be provided over the phone, through email, or most commonly by remote session. 

Email
Windows
MAC OS
Email

Email Support

Any issue with sending and receiving email messages can leave you unable to communicate with your family, friends and businesses. There may be an issue with how your mail server settings are set up. Where do you start when it could be your credentials, the server, even your internet provider. And how do you connect your email to multiple devices, like your mobile phone or tablet? We understand, you just want it to work, let us help.

Windows

Windows Support

We offer a wide array of different support services for Windows computers from anti virus and security services, windows updates, internet connection trouble shooting and getting online, storage and file organization and upgrading Operating Systems 

MAC OS

Mac OS Support

Mac support services: Apple account / iCloud setup and support, storage and file organization across multiple devices, OS upgrading, application compatibility and device security.

Get Support

Mobile Devices

Due to the great variety of mobile devices, operating systems and customizations, it can be a challenge to optimize the functionality and security of all your mobile devices. We can help take the stress out of identifying and addressing common issues and troubleshooting network connectivity issues.

Android
iOS
Android

Android Support

Get help for your Android device. There are countless combinations of models from different companies so issues with your device itself or questions about it can be rather complicated. With so many devices, software versions, updates, and apps for everything under the sun how do you troubleshoot if there is a problem? We can help.

iOS

iOS Support

Apple iOS devices, drivers and other apps, it's easy to run into problems with your devices. Although some updates bring a nice list of enhancements, fixes and patches, some devices can run into trouble. iPhone and iPad users can deal with installation issues, abnormal battery drain, lag, connectivity issues, and problems with Face ID and Touch ID. 

Let us help.

Get Support

Business Technical Support 

In addition to the services we offer individuals, we also offer assistance to home offices and small businesses to get your IT office needs up and running simply and quickly. Whether you have grown beyond your current systems or are moving to Prince Edward County and need your requirements managed before you start up, we can help. Having been around the block many times and with experience in most areas of the IT world we can help navigate the endless list of options and help you avoid pitfalls.

Software Development  

  • Custom Software Development
  • Systems Integration
  • Software Renovation
  • Software From Scratch 
Technical Support  
  • Small business technical support services for your Network, Servers and desktops.
  • Onsite and remote support available.
  • We also provide a Support desk ticketing system so your requests never get lost.


Quick Start Service 
  • Setting up a new business and need to get your IT up and running quickly? 
  • Our Quick Start Service will get your home or small business online fast.
General Consulting 
  • Our Quick Start Service will get your home or small business online fast.When it comes to business software there's a lot available. 
  • We can help you explore the tools that are right for your business and set you up for success. 

Get in Touch With Business Support