Prince Edward County Technical and Business Solutions
Central to our goal of building a community business support network, is connecting with the right people. We aim to ignite a culture of collaboration that taps into the resources here in The County. We live and work in The County ourselves and we know there is a lot of talent to offer, we believe our combined efforts will result in sustainable growth for all.
Whether you are a solopreneur, small business or semi-retired in The County with a technical skill that other businesses or individuals can use, we want to hear from you!
Become a Resource: List your service or expertise on the PECITS site so others in the community can find you. Simply complete the form under the Resources tab, be as concise as possible so others can see what services or skills you are offering. There is no cost to become a resource. Upon submitting, you will receive a response within 24hrs (during regular business hours). You'll be listed on the PECITS site for prospective Clients to find you. Any contacts from this site go directly to YOU!
Contact a Resource: Need technical help or professional advice for your business or help at home with your various devices? Find a local resource that has the expertise to get you up and running simply and quickly. Our Resources directory has a variety of experts that can work with you on your next project or find a solution for your tech requirements. Scroll through Our Resources to see who has the services or expertise you need and contact them directly. PECITS is not looking to be in the middle or take any commission.
Individual Technical Support
Investing in and supporting the local economy where we ourselves live and work is important to us. PCs, laptops, smartphones, tablets, printers, scanners...your home is more complicated than ever. Our highly qualified Team can remotely diagnose and fix most tech issues that are driving you up the wall (we also employ local students through Career Edge Picton to provide real world experience to get them on the road to a future career).
You might be surprised to know that our remote support is actually more secure than traditional on site support. You can see everything that is being done with your device, no passwords are ever stored and we don't hold any credit card information. It's safe, secure & private, and upon completion of all support calls we no longer have any access to your devices.
Computer & Network Security
System security, is the protection of computer systems from theft or damage to their hardware, software or electronic data, as well as from disruption or misdirection of the services they provide. It's important to keep your information protected. It's also important for your computer's overall health, helping to prevent viruses and malware and allowing programs to run more smoothly.
Perhaps the most well-known computer security threat, a computer virus is a program written to alter the way a computer operates, without the permission or knowledge of the user. A virus replicates and executes itself, usually doing damage to your computer in the process.
A data backup is the process of copying or archiving files and folders for the purpose of being able to restore them in case of data loss. Data loss can be caused by many things ranging from computer viruses to hardware failures to file corruption to fire, flood, or theft (etc). You could lose financial data and other key files, pictures, music, etc that would be hard to replace.
Network security is the process of taking physical and software preventative measures to protect the underlying computer systems from unauthorized access, misuse, malfunction, modification, destruction, or improper disclosure, thereby creating a secure platform for computers, users, and programs to perform their critical functions within a secure environment.
Technical and Application Support
We provide user-friendly assistance for individuals having technical problems with electronic devices. Access quality tech support quickly and easily. We also employ local students through Career Edge Picton for some Level 1 support calls to provide real world experience. Our Team can troubleshoot most problems that a user experiences related to their computer, printer, router, antivirus and most devices in under 30 minutes. Technical support may be provided over the phone, through email, or most commonly by remote session.
Any issue with sending and receiving email messages can leave you unable to communicate with your family, friends and businesses. There may be an issue with how your mail server settings are set up. Where do you start when it could be your credentials, the server, even your internet provider. And how do you connect your email to multiple devices, like your mobile phone or tablet? We understand, you just want it to work, let us help.
We offer a wide array of different support services for Windows computers from anti virus and security services, windows updates, internet connection trouble shooting and getting online, storage and file organization and upgrading Operating Systems
Mac OS Support
Mac support services: Apple account / iCloud setup and support, storage and file organization across multiple devices, OS upgrading, application compatibility and device security.
Due to the great variety of mobile devices, operating systems and customizations, it can be a challenge to optimize the functionality and security of all your mobile devices. We can help take the stress out of identifying and addressing common issues and troubleshooting network connectivity issues.
Get help for your Android device. There are countless combinations of models from different companies so issues with your device itself or questions about it can be rather complicated. With so many devices, software versions, updates, and apps for everything under the sun how do you troubleshoot if there is a problem? We can help.
Apple iOS devices, drivers and other apps, it's easy to run into problems with your devices. Although some updates bring a nice list of enhancements, fixes and patches, some devices can run into trouble. iPhone and iPad users can deal with installation issues, abnormal battery drain, lag, connectivity issues, and problems with Face ID and Touch ID.
Let us help.
Business Technical Support
In addition to the services we offer individuals, we also offer assistance to home offices and small businesses to get your IT office needs up and running simply and quickly. Whether you have grown beyond your current systems or are moving to Prince Edward County and need your requirements managed before you start up, we can help. Having been around the block many times and with experience in most areas of the IT world we can help navigate the endless list of options and help you avoid pitfalls.